State Restrictions

State sweepstakes laws vary widely, and that directly affects your ability to register, play, redeem Sweeps Coins, and receive prizes. This page explains why some jurisdictions restrict or prohibit participation, how we verify where you are, and what steps to take before you sign up. Read the rules carefully, because eligibility determines whether you can use Mojogo Casino’s offers, including the “300,000 GC + 2 SC” welcome bonus.

Always review the full Terms and Conditions before playing. If anything is unclear, reach out to support via live chat or email at support@mojogocasino.com.

Which states are restricted right now

To keep operations compliant with state laws, players located in the following states cannot participate in Mojogo Casino promotions or redeem Sweeps Coins: California, Connecticut, Delaware, Idaho, Indiana, Louisiana, Maine, Maryland, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, Washington, West Virginia.

If you live in or are traveling to any of those states, you will be unable to open a new account, purchase Gold Coin bundles, claim deposit bonuses, or redeem Sweeps Coins while located there.

Eligible states — what “eligible” really means

If your state is not listed as restricted above, you may be eligible to play and use Sweeps Coins, subject to identity verification and local law. “Eligible” means you can:

• Create an account and access most games.
• Purchase Gold Coin bundles where applicable.
• Use Sweeps Coins in play and, once verified, request prize redemption within the stated limits.

Eligibility does not guarantee you can use every promotion. Some offers may have additional state-specific restrictions; check the promotion terms and your account dashboard before claiming.

Temporary restrictions and event-based blocks

Even in eligible states, temporary restrictions may apply during:

• Regulatory updates or guidance from state authorities.
• Restricted geographic windows for specific promotions.
• Maintenance or security reviews where access is paused in certain areas.

Example: We may temporarily suspend a promotion in a region while we complete a licensing or compliance review. When that happens, affected players will see a notice in their account and receive an email.

How geographic verification works

We use multiple location verification tools to confirm whether a player is located in an eligible jurisdiction. These checks run at registration, at login, during play, and before prize redemptions. Common methods include:

• GPS and device location services on mobile devices.
• IP address analysis, including third-party geolocation databases.
• Wi‑Fi and cell tower signals where available.
• Browser location APIs and device settings.

These methods are combined to form a reliable location determination. If our systems can’t confirm you are in an eligible state, you may be prevented from playing or redeeming prizes until verification is complete.

Account limitations and verification requirements

To protect players and comply with law, Mojogo Casino may apply limitations to accounts that include:

• KYC verification before any Sweeps Coin redemption — submit a government-issued photo ID and proof of address.
• Temporary holds on account access during security reviews.
• Daily or per-request redemption limits. The minimum redemption threshold is 100 Sweeps Coins, and the operator may apply a daily redemption limit of $1,000. For residents of New York and Florida, the maximum redemption limit is $5,000 per request.
• Balances reset after 12 months of inactivity, and Sweeps Coins may expire after 60 days of inactivity.

If we detect suspicious activity or a location mismatch, we may restrict gameplay and suspend withdrawals until identity and location are verified.

What happens if you move or travel to a restricted state

If you move or travel into a restricted state, you will immediately lose access to gameplay and promotions from that location. Typical effects include:

• Inability to place wagers or use Sweeps Coins while in the restricted jurisdiction.
• Pending withdrawals may be delayed or paused until you return to an eligible state and complete any outstanding verification.
• New purchases of Gold Coin bundles and bonus redemptions will be blocked while located in the restricted state.

Example: If you live in Texas but travel to California, you will still be able to access your account from Texas, but once your device confirms you are in California, play and sweeps redemptions will be blocked until you leave California and confirm an eligible location.

How state rules affect gameplay, promotions, and Sweeps Coins

State regulations can change the way the product works for you:

• Promotions: Some bonuses and campaigns may be disabled or altered in certain states. Always check the promotion terms and your account offers.
• Sweeps Coin usage: Redemption rights, minimums, expirations, and playthrough requirements can differ. Standard policy: Sweeps Coins require at least 1x playthrough before redemption, and 1 Sweeps Coin equals $1.
• Prize redemption: Per-request and daily limits may apply. We comply with state-specific caps and identity verification requirements before processing cash redemptions.
• Account access: In restricted jurisdictions, account features can be limited or suspended to comply with local law.

Never assume a promotion that’s available in one state is valid in another — terms can vary.

How to check your eligibility quickly

Before registering or playing, do the following:

• Check whether your state appears on the restricted list above.
• Review the Terms and Conditions and the specific promotion terms for state exclusions.
• Use the location status indicator on your Mojogo Casino account dashboard.
• Contact support via live chat or email at support@mojogocasino.com for confirmation.

For a broad overview of our platform and terms, see our Mojogo Casino review.

Staying informed about regulatory changes

State laws change. To stay up to date:

• Enable email notifications for account and policy updates.
• Check the “Promotions” and “Account” sections of your dashboard before claiming offers.
• Follow Mojogo Casino announcements sent through official channels.

Regulatory updates can affect eligibility or alter promotion terms with short notice, so staying informed protects your access and winnings.

Need help? Contact customer support

If you have questions about state restrictions, verification, or account limitations, reach out:

• Live chat — available in your account for real‑time help.
• Email — support@mojogocasino.com for documentation or complex issues.

When contacting support, include your account ID and a short description of the issue to speed resolution.

Frequently asked questions

We aim to make eligibility and verification straightforward while complying with state regulations. If you’re unsure about whether you can play or redeem Sweeps Coins, reach out to support before you register or claim any promotion.