Sweepstakes Rules

Mojogo Casino sweepstakes are open only to persons who meet the platform’s eligibility rules and who are physically located in permitted jurisdictions. You must be at least 18 years of age, or the minimum age in your jurisdiction if higher, to register and participate. Residents of certain states where sweepstakes-based gaming is restricted cannot participate in specific promotions. Restrictions commonly include California, Connecticut, Delaware, Idaho, Indiana, Louisiana, Maine, Maryland, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, Washington, and West Virginia. Eligibility may vary by promotion, and all geographic limitations are enforced by geolocation technology.

No purchase is necessary to enter or participate where applicable. Free methods of entry are described below, and full location eligibility for each promotion is set out in the promotion’s terms and conditions.

Fast, simple account setup and verification

To play, create a Mojogo Casino account with a valid email and accurate personal details. You will need to:

• Provide your full legal name, date of birth, residential address, and contact information.
• Confirm you meet the age and jurisdiction requirements.
• Complete Know Your Customer verification before any cash redemption can be processed. Verification requires a government-issued photo ID and proof of address, such as a recent utility bill or bank statement.

Accounts found with false, misleading, or incomplete registration details will be suspended or closed, and any balances may be forfeited. If you need help, contact support via chat or email at support@mojogocasino.com.

How Sweeps Coins work — what they are, and how to get them

Sweeps Coins are the sweepstakes currency used to play qualifying games and redeem prize payouts. Key points to know:

• Conversion and redemption: 1 Sweeps Coin equals $1 US dollars for redemption purposes. The minimum redemption threshold is 100 Sweeps Coins.
• Wagering requirement: Sweeps Coins granted through promotions carry a 1x playthrough requirement before they become eligible for cash redemption.
• Expiration and inactivity: Sweeps Coins may expire after 60 days of account inactivity. Accounts inactive for 12 consecutive months are considered dormant, and both Gold Coin and Sweeps Coin balances are reset to zero.

Ways to obtain Sweeps Coins include both purchase-based and free methods:

• Free methods of entry (no purchase necessary): welcome promotions that include Sweeps Coins, daily login bonuses that award Sweeps Coins on certain days, the Daily Dream Fund rewards wheel, and mail-in Alternative Method of Entry requests that grant 3 Sweeps Coins per valid mail-in submission.
• Purchase-based options: bundle purchases and promotional bundles that boost Sweeps Coin amounts, subject to minimums and state restrictions.

Always check the specific promotion’s terms for eligibility, frequency limits, and any excluded jurisdictions.

How sweepstakes promotions operate — play mechanics and eligible games

Promotions at Mojogo Casino allocate Sweeps Coins and Gold Coins for use in eligible games such as slots, blackjack, roulette, video poker, and selected live dealer and arcade-style titles. Promotions will state:

• Which games are eligible for Sweeps Coin play.
• Which games do not count, or contribute 0 percent, toward playthrough requirements; a full list of excluded titles is available in your Profile dashboard.
• Any promotional time windows, maximum entries, or prize pools.

Promotional Sweeps Coins must be played through the required 1x wagering before a redemption request is accepted. Promotions may include daily, weekly, and limited-time offers; restricted states and eligibility specifics are listed on each offer page.

Prize redemption — rules, limits, and processing

When you meet the playthrough and verification requirements, you can request redemption of Sweeps Coins for cash. Important redemption rules:

• Minimum redemption: 100 Sweeps Coins.
• Processing and limits: The operator may apply a daily redemption limit of $1,000 at its discretion. For residents of New York and Florida, the maximum redemption limit is $5,000 per request.
• Verification hold: Redemptions will not be processed until KYC is complete. Expect identity and address verification before funds are released.
• Payout methods: Withdrawals are processed using available payment methods such as ACH, MasterCard, and Visa, in US dollars. Processing times depend on successful verification and banking provider timelines; verified accounts typically see faster processing.

All redemptions are subject to the platform’s fraud checks and terms and conditions. Terms govern conversion rates, redemption fees if any, and payout schedules.

Prohibited activities — what can lead to account action

To protect players and the integrity of promotions, the following activities are prohibited and may result in forfeiture of balances, suspension, or closure:

• Creating multiple accounts to claim duplicate bonuses.
• Collusion, sharing accounts, or coordinated play to manipulate outcomes.
• Using bots, scripts, automated software, or third-party tools to play or claim promotions.
• Chargeback abuse or attempting to reverse payments after receiving currency.
• Exploiting system bugs, deliberately manipulating game logic, or otherwise abusing promotions.

Mojogo Casino enforces these rules strictly. If you believe a chargeback or account action was made in error, contact support immediately with relevant documentation.

Fraud prevention and security measures

Mojogo Casino uses multiple layers of protection to keep play fair and secure:

• Geolocation and device fingerprinting to confirm lawful access from allowed jurisdictions.
• Automated and manual monitoring of play and promotion activity to detect irregular patterns.
• Identity verification and document checks to prevent identity theft and money laundering.
• Transaction monitoring, IP matching, and cross-account analysis to identify fraud or bonus abuse.

If suspicious activity is detected, Mojogo Casino may temporarily freeze account activity pending review. Players must cooperate with verification requests and provide requested documents in a timely manner.

When accounts are suspended or disqualified, and how to appeal

Accounts may be suspended, closed, or disqualified for reasons including, but not limited to:

• Failure to complete KYC verification.
• Breach of the platform’s terms, including prohibited activities described above.
• Residence or play from a restricted jurisdiction.
• Evidence of fraud, chargeback abuse, or identity mismatch.
• Gaming abuse, such as exploiting promotions or using multiple accounts.

If your account is suspended or funds are withheld, you will receive notification with the reason and the steps required to resolve the issue. To appeal or supply documentation, contact support via chat or email at support@mojogocasino.com. Allow reasonable time for review; decisions are made after investigation and verification.

What else you need to know — transparency and where to find details

Mojogo Casino’s sweepstakes rules are governed by the platform’s full Terms and Conditions and individual promotion rules. Always review the terms attached to each offer for detailed eligibility, expiry, and redemption mechanics. Terms and conditions apply to all promotions, and they control in the event of any conflict.

These rules aim to keep play fair, safe, and compliant. If you have questions about a specific promotion, promotion eligibility, or the Alternative Method of Entry, contact support or consult the promotion page for step-by-step instructions and mailing details for mail-in entries. Terms and conditions apply to all promotions, and they control in the event of any conflict.